Privacy Policy

1. Information We Collect

When you visit Aura by AKR or make a purchase, we collect necessary personal information to process your order effectively. This includes your name, shipping address, email address, phone number, and account credentials.

2. How We Use Your Data

Your personal details are strictly utilized to:

• Process transactions, fulfill shipping, and issue order confirmations.
• Authenticate your profile securely via email OTP or mobile verification.
• Provide customer support regarding order inquiries or delivery status updates.
• Maintain audit logs to guarantee platform integrity and prevent fraud.

3. Payment Security & Third Parties

We do not store your raw credit card or banking credentials on our servers. Financial transactions are securely handled by Razorpay, utilizing industrial-grade PCI-DSS compliant encryption. We share only necessary address information with reliable logistics partners for shipping delivery.

4. Your Rights & Data Access

You have full rights to access, modify, or request the deletion of your personal account data at any time via your Account Dashboard or by reaching out to our support team.